What categories do you specialise in?
The following categories are our areas of expertise:
▸T-shirts
▸POLOs
▸Hoodies
▸Jackets
▸Leggings
▸Shorts
▸Paints
▸Baby Toodler
▸Fleece sweatshirts
▸Uniforms
What are your minimum order quantities?
For every order, there is a minimum order quantity of 500 pieces for all designs.
Various MOQs may be applicable for custom hardware, fabrics, trims, notions, dyeing, printing, and embroidery. Kindly contact us for further information.
What is your monthly order capacity?
We can order up to 300,000 pieces of knit clothing and 200,000 pieces of woven clothing per month.
What are tech packs and why are they required?
A technical pack, often known as a tech pack, is a blueprint that includes all the technical details needed to create your clothes design.
When creating and producing a design, it's a document that designers and apparel production teams use together since it acts as a main point of reference and facilitates the communication of every design element.
Without tech packs, there can be miscommunication about the proper way to make the garment, and the finished product might not be what was anticipated.
Can I provide my own tech packs, patterns & samples?
Your own tech packs and samples are acceptable.
Keep in mind that the tech packs that are sent must contain the following: technical drawings, construction notes, dimensions, size charts, and a list of materials and components.
Because they can be easily modified quickly and using software that is compatible, we will opt to design our own patterns.
Can you create tech packs for me?
Yes, we can certainly take care of it for you.
Our area of expertise is developing tech packs for various categories on behalf of our clients.
Do I need to provide garment measurements?
If you can supply the measurements of the clothing so that samples can be made, that would be fantastic since it would help to avoid mistakes resulting from misunderstandings. Delays and lead times will be shortened as a result.
What is full package manufacturing?
Full-service or full-package manufacturing refers to a comprehensive manufacturing solution from beginning to end.
It offers support in the following domains:
▸ Consultation
▸ Sourcing
▸ Product Development
▸ Prototyping/Samples
▸ Bulk Production
▸ Quality Control & Testing
▸ Shipping
Can I order samples before ordering in bulk?
It is possible to order samples before producing the designs in large quantities.
First prototypes are made, and then they are iterated until they are perfect before being produced in large quantities.
Do you have existing patterns or designs that I can use?
We offer a wide selection of over 3,000 pre-designed styles for your choice.
Do you offer ready-made clothing?
Yes, we do.
Do you offer dropshipping service?
Yes, we do.
Do you accept CMT(Cut, make trim) orders?
Yes, we do.
Do you send fabric or material samples?
No, we don't。
Are you guys able to create designs for me?
Yes, we are able to assist you in producing designs that are inspired by your sketches or favourite style photos.
What if I don’t like the samples you send me?
If you are not satisfied with the samples, we can remake them to your specifications and send them again for your approval.
Am I able to end our partnership if I am not satisfied with the samples
If you're not happy with the resamples, you can end the collaboration; but, once production is finalised, cancellations are not permitted.
Typically, two sample rounds are required to ensure that all the details are accurate for production.
How much do you charge for samples?
Sample costs vary depending on the design and complexity; it will be simpler to obtain an estimate of the total cost once you've filled out an order form.
Are my designs protected?
We do not sell or reveal any designs to other customers.
Would you keep the designs so that I can order more in the future?
It is suggested to give us the garment for reference, and we will retain the tech packs and patterns for future reorders. Please be aware that some fabrics may not be available after a few years due to our procurement of textiles from different vendors.
What happens if I receive defective items?
In the event that an item is defective, we will refund the impacted parts.
Generally speaking, not too many pieces should be defective because we closely monitor every stage and do quality control on samples, fabric, and finished goods.
What are the benefits of using you guys vs doing this on my own?
It takes time, education, and time management to be able to start and run things on your own.
By collaborating with a knowledgeable team, you can reduce the likelihood of expensive errors and free up your time to concentrate on the tasks that will add value to your company.
Additionally, it will enable you to establish a workflow that is controllable and solidify the foundation of your company.
How does our pricing works?
There are charges for the following:
▸ Tech Packs
▸ Pattern & Grading Development
▸ Bulk Production Unit Cost (inclusive of fabric + cut & sew + decoration)
▸ Labels, Tags & Custom Packaging
▸ Shipping of samples
▸ Shipping of bulk production + duties/taxes
The exact pricing will depend on your design complexity, fabric required & order quantities as there are many variables involved.
We suggest that you send us your tech packs or fill in our order form in order to get a price estimate.
Do I need to be trained in fashion to start a clothing brand?
No, you don’t necessarily have to be trained in fashion to start a clothing brand, as you have the right team and systems in place.
Not to worry, we have helped many clients who are not designers or familiar with sewing to launch their brands. The most important thing is to know your vision and ideas clearly so our team can help you.
We specialise in technical design, sourcing and manufacturing, which means you can provide us with sketches or images from other brands as a reference and we can take care of the rest.
Our design team will use these details you provide to create tech packs, which will have the sketches of your design, design details and fabric recommendations.
These tech packs will be sent to you to approve before we start creating prototypes.
What if I don’t have a logo, design or artwork?
We recommend you look for designers that fit your brand style on sites like Fiverr.com, Upwork.com, Behance.com & Logopond.com.
What do I need to prepare to start?
You’ve got all your wonderful ideas, now it’s time to make them come to life.
Before we start the exciting process of building your brand, please take notice of the following requirements and specifications.
▸ Branding Files
Your logos in vector files format like .AI, .PSD, .EPS, .SVG or .PDF.
▸ Designs
Tech packs or if you don’t have them, at least 3 high-resolution reference images in different views or sketches.
▸ Artwork Files
Files for print, embroidery, notions and packaging must be in a vector file format with dimensions stated.
▸ Sizing
A size chart of garment measurements for each design. Do note that body measurements can’t be used.
What is the lead time for the entire process?
It will take 60 days for the entire process, depending on your orders, excluding delivery.
This is applicable for orders which do not require custom fabric development.
What are the lead times for each process?
For projects that don't need for the creation of unique fabrics, trims, or concepts, these are the usual lead times.
▸ Tech Pack Development: 1-2 weeks
▸ Sourcing: 1-2 weeks
▸ Sampling: 2-4weeks
▸ Bulk Production: 4-8 weeks
▸ Quality Control Checks: 2-3 days
▸ Packing & Shipping: 2-3 days
When does the lead time for sample and production start ?
The lead time for samples starts when all the details in the tech packs are finalised and approved by the client and when project prepayment is received.
For production, the lead time starts once the pre-production is approved and the downpayment to purchase fabric is received.
What are the lead times for reorders?
The lead times for reorders:
Production: 5-7 weeks
Can we do rush orders?
Yes, we can fulfill urgent orders, but the cost is higher than usual because the manufacturing process necessitates close attention to detail and each step must be finished before moving on to the next. can happen.
What is the quality control process?
Our QC Process is this:
After production is completed, we check 30-40% of all the pieces ordered.
What we check for:
▸ Measurements fall within the acceptable allowance based on the approved graded size chart measurements
▸ The fabrics & colours are correct
▸ Print / Embroidery / Decoration size & position
▸ Defects like stains, tears, holes, discolouration, snags
▸ We also check the trims, notions, and labelling position
Is your factory ethical?
We are committed to ethical fair trade practices to prevent the exploitation of workers or natural resources in the manufacturing of clothing.
Our factories do not have forced labour practices, which means that no one is forced to work overtime against their wishes and if they do work overtime, there is an extra overtime pay allowance.
The manufacturing facilities are equipped with proper lighting & sanitation facilities and the working conditions and equipment are safe as possible to prevent work-related injuries.
Some examples are that there are no exposed electrical wiring/sockets, there is sufficient space between workstations, and safety equipment like steel mesh and gloves and facemasks are available for use.
Do you work with third party suppliers?
Yes, we do work with third-party suppliers and service providers on some processes like printing, embroidery, labels and packaging.
Do you allow factory visits?
Yes.
Do you provide custom wash, dyeing and other treatments?
We offer custom washes like softener, vintage, sand wash, custom colour dyeing and distressing techniques.
Please enquire with us to check if the technique is suitable for the design and fabric.
Do you provide tie-dye services?
Yes we offer tie-dye services.
What is pattern development?
Pattern development is the process of making templates of different parts of a garment.
They are created in one base size and will be used as the template to cut out fabric to create the samples.
What is grading?
Grading is the process of using a base sample size to create additional smaller or larger sizes.
Grading does not create a new silhouette and just increases or decreases the size of the original silhouette proportionally.
Do you provide size grading for all sizes?
We provide grading for all sizes, the grading will be done and based on the sample approved for fit and production.
What is a garment measurement chart and is it different from a size chart?
Garment measurements refer to the measurement of different measurement points of a sewn garment.
Size charts are usually body measurements of average body shape for each different size and can have variance due to different body shapes.
Most garment measurements are bigger than the wearer’s body measurement as they will need to have allowance in order for the wearer to put on the garment and allow for movement.
Can I get samples made for every size?
You can get samples made in every size, but there will be additional charges for each sample created.
Do you preshrink the garments?
We preshrink all fabrics before cutting & sewing them for bulk production, to reduce shrinkage to acceptable levels when you received and wash the final product.
Why is there a slight colour difference of the same fabrics in different batches/orders?
Most orders are made using in-stock fabrics from wholesalers and mills.
Due to the time gap when the fabrics are purchased for sample and production, there may be some tonal (1-2 shades darker or lighter) difference in colour and fabric weight (+/- 10%).
This is due to fabrics being produced, dyed & processed in different batches. This also applies to custom dye jobs as the fabric bought for samples and production may be from different production batches.
Is it possible for all the different fabrics to have the same colours?
As we source stock fabrics, they will come in colours that are determined by the fabric suppliers.
Also, the colour options may differ on different fabrics as they may come from different suppliers.
Usually, the number of colour options will range from 15 to 60 colours, depending on the popularity of the fabric. Popular & common fabrics like jerseys for t-shirts and terry for hoodies will come in more colours.
Is it possible for my designs to be made in specific colours?
It is possible for fabrics to have a specific colour, but it will require a custom dye job. Custom dye jobs will incur more costs and time.
Furthermore, custom dye jobs have a higher minimum order as a bigger amount is required for an efficient dyeing process.
What is the garment sampling process？
The process are:
▸ opment
▸ Purchase of fabrics & trims for samples
▸ Cut & Sew of sample
▸ Printing / Embroidery
▸ Quality Control Check
Do note that tech packs have to be finalized and completed before starting on the pattern development.
What shipping methods do you offer?
We offer different air & sea freight options to suit your budget or requirement.
We use various shipping providers like DHL, FEDEX, UPS & trusted freight forwarders to ship your orders by air or sea freight.
Do note that delivery time varies by delivery methods & location and ocean freight takes longer than air freight for delivery.
Shipping Costs
For shipping rates, please kindly get in touch with us with your address and order quantities details for a custom quote here.
Export & Import Clearance
Export permits and customs paperwork are completed for all shipments handled by Apparitex and are included in the shipping costs.
Please be aware that Appartex will base the order on a FOB (free on board) basis and will not be held accountable for the export clearance of the products to your destination if you choose to handle your own shipping.
You will be in charge of customs importation and clearance for items that are not sent under DDP terms. We will give you all the shipping paperwork you need to turn in to the customs office.
Can You Ship To My Country?
We ship to most locations in the world. For shipping rates, please kindly get in touch with us for a custom quote here.
Shipping Insurance
For shipping, we do not buy insurance by default.
For instances where shipments are missing or are stuck in your destination country customs, Apparitex is not liable for any losses after the goods have been handed over to the shipper.
Please kindly arrange for the purchase of insurance based on your cargo invoice value to insure your goods against such force majeure occurrences.
Returns & Refunds
We are confident of our quality and take it very seriously. If you find issues with your order, please contact us within 14 days of receiving your items.
Should there be any concerns about the quality of the product, please email us with your order details and high-resolution photos of the issues.
As everything is a custom order, we do not offer cash refunds unfortunately and can only offer to issue a credit note to cover the full cost of your order.
Shipping time for small packages
▸ USA：4-5 days
▸ Canada：4-5 days
▸ Australia, New Zealand：4-5 days
▸ Europe, UK：4-5 days
Container shipping time
▸ USA：3-4 weeks
▸ Canada：4-5 weeks
▸ Australia, New Zealand：3-4 weeks
▸ Europe, UK：4-5 weeks